Privacy Policy

Who we are

We are Veritas Digital Services Ltd.


At Veritas Digital Services Ltd we take your privacy seriously. This notice describes how we collect and use your personal data in accordance with the General Data Protection Regulation (GDPR) and other applicable laws, as amended or updated from time to time, in the UK.

​Please read this notice carefully to understand our practices regarding your personal data and how we will treat it.

About us

Veritas Digital Services Ltd offers services around data storage, recovery and destruction, as well as selling a range of technology hardware. We are registered in England and Wales under registration number 7797331. Our registered office is at Lake House, Market Hill, Royston, Hertfordshire, SG8 9JN. Our trading address is at 10 Wedgwood Court, Wedgwood Way, Stevenage, Hertfordshire, SG1 4QR, UK.

​For the purposes of data protection legislation and this notice, we are the “data controller”.

What information we collect

  • The information we hold about you may include the following:
  • Your personal details, e.g. your name and/or address
  • Electronic contact details, e.g. your email address, Skype address, telephone number
  • Details of any products or services you have received from us
  • Communications and correspondence with you
  • Information about enquiries or complaints you make to us
  • Information from other publicly available sources, such as Companies House, LinkedIn, trade associations etc.

How we use personal information

We may process your personal data for purposes necessary for the normal conducting of our business activities. These may include: 

  • Account set up and administration
  • Providing goods and services
  • Delivering marketing communications
  • Personalisation of content
  • Internal audit requirements

Legal basis for processing your personal data

We may process your personal data for the purposes of our own legitimate interests, including processing for marketing, business development and administration purposes.This processing is necessary and proportionate for our legitimate commercial interests and will not override any of your own interests, rights and freedoms, which require the protection of personal data.

Data sharing

Your personal data will be treated confidentially and will not be shared with third parties, except where such sharing is necessary to fulfil our legitimate interests, to provide the product or service you have requested, or where it is required by law.

Where we store and process personal data

The data that we hold is stored and processed in the UK, however it may sometimes be necessary for us to share your personal data outside the European Economic Area (EEA), e.g.

  • With service providers located outside the EEA
  • If you are based outside the EEA
  • Such transfer of data would only be what was strictly necessary for the provision of the product or service you have requested from us.

Data security

We have put in place reasonable and appropriate security measures to prevent accidental loss, unauthorised access or use of your personal data.Access to your personal data is limited to employees who have a need to know in order to conduct our legitimate business interests.They are subject to a duty of confidentiality.If there is a suspected data security breach, we will notify you and the applicable regulator where we are legally required to do so.

​Appropriate measures are also in place to enable disaster recovery and business continuity following an unforeseen event.

Retention of personal data

Your personal data will only be retained for as long as it is necessary to fulfil the purpose for which it was collected.

The retention period will be determined by:

  • The requirements of our legitimate business interests and related products/services provided
  • The requirements of our legitimate business interests and related products/services provided
  • Any statutory or legal obligations
  • Whether in future the purpose of the processing could reasonably be fulfilled by other means
  • The type of personal data we have collected

Your rights in relation to personal data

You have the right to:

  • Request access to your personal data
  • Request correction or deletion of the personal data we hold about you
  • Object to the processing of your personal data where we are relying on legitimate interests and something in your personal circumstances gives you a reason to object.  You also have the right to object where your personal data is being processed for direct marketing purposes.
  • Request restriction of processing, e.g. while establishing accuracy of the data or our reason for processing
  • Lodge a complaint with the Information Commissioner’s Office

​The above rights may be limited in certain circumstances, e.g. where you have asked to delete data that we are required to keep by law.

How to contact us

​Should you wish to exercise any of the above rights, or for any query related to this Privacy Notice, please email us at: Alternatively, you can write to us at:

Data Protection,
Veritas Digital Services Ltd,
10 Wedgwood Court,
Wedgwood Way,

Should you wish to make a complaint to the Information Commissioner’s Office (ICO), their contact details are:

​Information Commissioner’s Office,
Wycliffe House,
Water Lane,

​Tel: 0303 123 1113 (local rate) or 01625 545 745

We define ‘Your Data’ as information:

• Generated by a customer and acquired by us in the course of conducting our business
• Generated by ourselves (i.e. about our customers, suppliers, employees and wider community)

Veritas Digital Services Ltd believes in best practice in terms of ‘Information Security Management’:

  • We are registered with the Information Commissioner’s Office as a ‘Data Controller’ under the terms of the Data Protection Act (1998) – Security No. CSN9889772
  • We are fully committed to maintaining the confidentiality and security of Your Data at all times
  • We ensure Your Data is securely destroyed when the purpose for which it was originally generated or acquired by us no longer applies

We believe absolutely in the need to further improve the security of your data:

We regularly review our business procedures (what we do) and working practices (how we do it), including proactively seeking feedback from stakeholder groups.